DJI Privacy Policy

Thank you for your interest in SZ DJI Technology Co., Ltd. and its affiliated companies (“DJI”, “we,” or “us”) and in the various hardware, firmware, software, websites, applications, and services provided by us and on which a link to this Privacy Policy (this “Policy”) is displayed (each, a “Product” or “Service” and, collectively, the “DJI Products and Services”).

This Policy describes:

By using DJI Products and Services, you consent to the privacy practices described in this Policy. This Policy is incorporated into and is subject to the Terms of Use for the DJI Products and Services you use.

Information We Collect on the DJI Products and Services:

How We Use the Information We Collect.

We use information we collect through DJI Products and Services in a variety of ways in providing the DJI Products and Services and operating our business, including the following:

When We Disclose Information.

We will not disclose your information that we collect through DJI Products and Services to third parties except as described in this Policy or as we disclose to you at the time the information is collected. We may disclose information to third parties in the following circumstances:

Your Rights and Choices

Subject to applicable law, you may have the right to request access to and receive information about the information we maintain about you, update or correct inaccuracies in the information we maintain about you, and have the information blocked or deleted, as appropriate. Your right to access information we maintain about you may be limited under local law. You also have the right to object to the processing of your information or to withdraw your consent to our processing of information about you, including to the transfer of information to other countries. Note, however, that if you exercise your right to object or your rights of blocking or deletion, if you decline to share certain information with us, or if you withdraw your consent to our processing of information about you, we may not be able to provide to you some of the features and functionality of DJI Products and Services.

You may update, correct, or delete certain DJI account information and preferences by accessing your account preferences page, available through certain DJI Products and Services, including the DJI.com and SkyPixel websites and certain DJI mobile applications. If you wish to access or amend any other information we hold about you, you may contact us at support@dji.com. Likewise, if you close your DJI account, you will not be able to sign in to DJI Products or Services or access any of your information. However, you can open a new account at any time. Please note that while any changes you make will be reflected in active user databases within a reasonable period of time, we may retain all information you submit, as authorized under applicable law, for backups, archiving, prevention of fraud and abuse, analytics, satisfaction of legal obligations, or where we otherwise reasonably believe that we have a legitimate reason to do so. In addition, if certain information has already been provided to third parties as described in this Privacy Policy, retention of that information will be subject to those third parties’ policies.

If you receive commercial email or text messages from us, you may unsubscribe at any time by following the instructions contained within the email or text message. You may also opt out from receiving commercial email or text messages from us by sending your request to us by email at support@dji.com.

We use Google Analytics to collect and process certain analytics data; Google provides some additional privacy options described at https://www.google.com/policies/privacy/partners/ . We use Flurry by Yahoo! to collect and process certain analytics data; Flurry provides some additional privacy options described at https://info.yahoo.com/privacy/us/yahoo/ .

Third-Party Services

DJI Products and Services may contain features or links to websites and services provided by third parties. Any information you provide on third-party sites or services is provided directly to the operators of such services and is subject to those operators’ policies, if any, governing privacy and security, even if accessed through DJI Products and Services. We are not responsible for the content or privacy and security practices and policies of third-party sites or services to which links or access are provided through DJI Products and Services.

Children’s Privacy

DJI Products and Services are not directed to children under the age of 13. We do not knowingly collect information from children under the age of 13 without obtaining parental consent.

Data Security

We use certain physical, organizational, and technical safeguards that are designed to improve the integrity and security of information that we collect and maintain. Please be aware that no security measures are perfect or impenetrable and thus we cannot and do not guarantee that your information will not be accessed, viewed, disclosed, altered, or destroyed by breach of any of our physical, technical, or organizational safeguards.

International Visitors and Users

DJI Products and Services connect to servers hosted in the United States, China, and Hong Kong. If you choose to use DJI Products and Services from the European Union or other regions of the world, then please note that you may be transferring your information outside of those regions for storage and processing. Also, we may transfer your data from the U.S., China, and Hong Kong to other countries or regions in connection with storage and processing of data, fulfilling your requests, and providing the services associated with DJI Products and Services. By providing your information on or through DJI Products or Services, you consent to such transfer, storage, and processing.

Changes and Updates to this Policy

Please revisit this page periodically to stay aware of any changes to this Policy, which we may update from time to time. If we modify this Policy, we will make it available on or through the DJI Products and Services, and indicate the date of the latest revision. In the event that the modifications materially alter your rights or obligations hereunder, we will make reasonable efforts to notify you of the change. Your continued use of DJI Products and Services after the revised Policy has become effective indicates that you have read, understood and agreed to the current version of this Policy.

Our Contact Information

Please contact us with any questions or comments about this Policy or our data practices by email at support@dji.com.

SZ DJI Technology Co., Ltd.
14th Floor, West Wing, Skyworth Semiconductor Design Building,
No.18 Gaoxin South 4th Ave, Nanshan District, Shenzhen, China, 518057

If you are located in the European Economic Area, the entity responsible for the collection, use, and processing of your information described in this Policy is DJI GmbH, located at Platz der Einheit 1, 60327 Frankfurt am Main, Germany. You may reach us at marketing.europe@dji.com.